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Service Quality

Home Service Customer Satisfaction Service Quality

Medison offers a variety of services specifically designed with the best interest of customers in mind. Our spirit of service makes us highly attentive to the needs of our customers, and our ubiquitous, speedy service procedures have already been widely recognized. Medison has attained Korea’s certification for excellence in service quality, and received the Prime Minister’s award at the service quality promotion convention, as well as the Korea Service Grand Prix prize for the medical device sector. These prizes are the result of Medison’s unwavering spirit of caring for our customers. We will do our best to preserve the trust our customers have placed in us.

Certificate of Excellent Service Quality The Excellent Service Quality Certification System was introduced to evaluate and verify the overall quality of services of corporate and institutional applicants. A board of experts in the related sector evaluates and verifies the applied services in a fair and objective manner, provides direction for improvements, and certifies and announces corporations and institutions with excellent achievements, in order to improve the competitiveness of businesses and the quality of life of consumers. Medison has been recognized as a Certified Business with Excellent Service Quality by passing the evaluation every year since 2005.

2005 Acquired the Certificate of Excellent Service Quality, Won the Prime Minister’s Award for Service Quality / 2006 Won the First Prize of the Korea Service Grand Prix / 2007 Won the First Prize of the Korea Service Grand Prix / 2008 Won the Best Customer Satisfaction Prize of the Korea Service Grand Prix / 2009 Won the Best Management Innovation Prize of the Korea Service Grand Prix